Privacy Policy

Last Updated: June 17, 2025

Important Privacy Notice

This policy explains how Euphorie collects, uses, and protects your information. By using our chat platform, you agree to these practices.

Introduction

Welcome to Euphorie, Inc. ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chat platform and related services.

By using Euphorie, Inc., you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Account Information: Username, email address, password (encrypted), and profile details
  • Profile Data: Display name, avatar/profile picture, bio, and preferences
  • Contact Information: Email address for account verification and communication
  • Communication Data: Messages, chat content, and media files shared in chat rooms

Usage Information

We automatically collect certain information about your device and usage:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on platform, features used, click patterns
  • Technical Data: Server logs, error reports, performance metrics
  • Location Data: General geographic location based on IP address (not precise location)

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Maintain your login session
  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Provide personalized content and features
  • Ensure platform security

How We Use Your Information

We use your information for the following purposes:

Service Provision

  • Create and manage user accounts
  • Enable real-time chat functionality
  • Facilitate communication between users
  • Provide customer support and respond to inquiries

Platform Improvement

  • Analyze usage patterns to improve our services
  • Develop new features and functionality
  • Monitor platform performance and fix technical issues
  • Conduct research and analytics

Safety and Security

  • Detect and prevent fraud, abuse, and security threats
  • Enforce our Terms of Service and Community Guidelines
  • Protect the rights and safety of our users
  • Maintain platform integrity and stability

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

Public Information

  • Messages in public chat rooms are visible to all room participants
  • Your username and profile information may be visible to other users
  • Room creation and participation may be publicly visible

Service Providers

We may share information with trusted third-party service providers who:

  • Help us operate and maintain our platform
  • Provide analytics and performance monitoring
  • Assist with customer support
  • Process payments (if applicable)

Data Security

We implement robust security measures to protect your information:

Technical Safeguards

  • Encryption: All data in transit is encrypted using TLS/SSL
  • Secure Storage: Sensitive data is encrypted at rest
  • Access Controls: Strict access limitations for authorized personnel only
  • Regular Audits: Periodic security assessments and updates

Message Security

  • Real-time chat messages are transmitted securely
  • Message history is stored with appropriate security controls
  • Users can delete their own messages (subject to moderation requirements)

Your Rights and Choices

Account Management

  • Access: View and download your personal information
  • Update: Modify your profile and account settings
  • Delete: Request account deletion (subject to legal requirements)
  • Export: Download your chat history and data

Privacy Controls

  • Message Visibility: Control who can see your messages in rooms
  • Profile Privacy: Manage what information is publicly visible
  • Notification Settings: Choose what communications you receive
  • Cookie Preferences: Manage cookie settings in your browser

Data Retention

We retain your information for different periods depending on the type:

  • Account Information: Until account deletion plus 30 days
  • Chat Messages: Up to 12 months in active rooms, longer if required for safety
  • Usage Data: Up to 24 months for analytics purposes
  • Security Logs: Up to 12 months for platform protection

You may request earlier deletion of your data, subject to legal and safety requirements.

Children's Privacy

Euphorie is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

Parents who believe their child has provided information to us should contact us immediately.

Regional Privacy Rights

European Users (GDPR)

If you are in the European Economic Area, you have additional rights:

  • Right to access your personal data
  • Right to rectify inaccurate data
  • Right to erase your data ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

California Users (CCPA)

California residents have rights to:

  • Know what personal information we collect
  • Know whether we sell or disclose personal information
  • Say no to the sale of personal information
  • Access personal information
  • Request deletion of personal information
  • Equal service and price

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will:

  • Post the updated policy on our platform
  • Update the "Last Updated" date
  • Notify users of material changes via email or platform notification
  • Provide advance notice when possible

Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Privacy Email: privacy@euphorieinc.com
General Contact: euphorieinc@gmail.com
Mailing Address:
Euphorie, Inc. Privacy Team
1160 Battery Street, Suite 100
San Francisco, CA 94111

Response Time: We aim to respond to privacy inquiries within 30 days.

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